Waffle House #1319 @ 8635 Hankins Road, Charlotte, NC (Off Harris Boulevard)

First let me say, I really like Waffle House food.  Best cheeseburger around and love me some hash-browns.  There was a time in my life when I had WH on speed dial (yes, take out is available).  ­­WH is open 24 hours so I don’t expect to be able to eat off the floors.  That being said, my visit on Saturday, July 6, 2013 was shocking. 

Ceiling vents had such a coat of dust they looked furry.  I could see dirt and grime on vertical blinds across the store.  Trash on floor in cooking/food prep area.  I could see hair sticking to legs of chairs. 

I observed a waitress taking a bottle of syrup to a customer.  It was so sticky with syrup she was holding it with only her finger and thumb, yet she gave it to the customer that way.  Another gentleman had to get up and start behind the counter to get his own syrup because up until this point he had been ignored by his waitress. 

Several waitresses were standing/leaning against counters chatting like they were all on break.  I counted; get this, NINE people on duty.  Staggering, considering the poor cleanliness and customer service.  Oh, did I mention the curse words echoing from behind the counter, so glad my daughter was not with me. 

OK, food was good, granted, although all things considered, a little hard to swallow.